Zendesk: The Best Open-Source Alternatives

Zendesk is a customer service platform with a ticketing system, multichannel communication, and knowledge content. Automations and analytics support the handling of support requests.

The directory lists Zendesk in the «Help Desk» category.

Here you can find open-source alternatives, and separately marked source-available alternatives, to «Zendesk» (external link) in the category «Help Desk».

In the Category «Help Desk»

FreeScout

FreeScout combines shared email inboxes with a help desk. Internal notes, assignments, and conversation histories support teamwork.

  • Help Desk

Zammad

Zammad brings together support requests from email, chat, and other channels. Teams handle tickets with clear assignments and a shared communication history.

  • Help Desk